Privacy Policy

1. Introduction

Welcome to Vineries ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vineries.ca and use our services.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Make a booking or purchase
• Subscribe to our newsletter
• Contact us with inquiries
• Leave reviews or feedback

This information may include:

• Name, email address, and phone number
• Billing and payment information
• Booking preferences and history
• Communications you send to us

Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)
• Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Send booking confirmations and updates
• Provide customer support
• Personalize your experience and recommendations
• Send marketing communications (with your consent)
• Analyze usage patterns to improve our Services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Winery Partners: To facilitate your bookings, we share necessary information with the wineries you book with.
• Service Providers: We work with third-party companies that help us operate our business (payment processors, email services, analytics providers).
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve our Services. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant advertisements.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@vineries.ca. We will respond to your request within 30 days.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.